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Warranty Exclusions

The following conditions will void the warranty and exclude the batteries from coverage:

1. Installation of the battery that does not follow the EnnoCar installation manual.
2. Mixing of battery modules. This includes:
   • Mixing modules from different manufacturers;
   • Mixing new modules with old modules;
   • Mixing modules from different battery packs.
3. Failure to start or drive the vehicle for at least 30 minutes every 15 days after the battery installation.
4. Failure to perform battery balancing at the following intervals:
   • Every 3 months for cylindrical batteries;
   • Every 6 months for steel prismatic batteries.
5. Damage to the high-voltage battery caused by a vehicle accident or improper installation by the vehicle owner or a third party.
6. Twisting, bending, or otherwise physically damaging the battery modules and accessories during installation.
7. Storing or using the battery in unsuitable conditions. The battery must be stored or used in a dry, heat-dissipating environment. Long-term storage temperatures must be between -20°C and 35°C, as specified in the manual. Exposure to water or pressure from heavy objects is prohibited.
8. Improper use or maintenance, including overcharging, over-discharging, or using the battery beyond its specified limits.
9. If the high-voltage battery is depleted to less than 20% due to:
   • Fuel depletion;
   • Engine or regenerative system failure;
   • User error.
     Prolonged periods of the vehicle being left in neutral with the engine on, preventing the high-voltage battery from charging, may result in permanent damage.
10. Tampering with, opening, disassembling, or removing the high-voltage battery from the vehicle, except when necessary for repairing or servicing other vehicle components.
11. The warranty will be void if the following diagnostic codes, or their equivalent from the manufacturer, are present:
    • P3191 (engine will not start);
    • P3193 (fuel depletion);
    • P3190 (engine under power);
    • P0A0F (engine failed to start);
    • C1256 (low accumulator pressure).
      These codes indicate the vehicle’s inability to charge the high-voltage battery, which may result in permanent damage.
12. Battery damage due to issues with one or more components of the hybrid system.